Skyrocket Your Online Reputation with Review Management!
We make it easy to manage reviews from one place. Generate new reviews from your existing clients, market and analyze them using our intuitive interface. These are all real reviews from your existing clients. Happy clients seldom think about leaving reviews, so we remind them and make the process quick and easy! Register for our free trial, no credit card required.
Build trust with review widgets and badges!
Easily embed our code-free widget on your website and showcase your best reviews to let potential customers know why you're the right choice for them. Today, everyone checks reviews. They want to know the reputation and reliability of your business!
Customize your widget's appearance to seamlessly align with your brand, and select which of the top review platforms you want to pull your reviews from. Show all of your reviews or only the best. We provide many ways to customize the widget to fit your requirements.
Get new reviews automatically
Your customers are your biggest advocates and the most important marketing tool in your arsenal. Save time by automatically collecting reviews via SMS or email with our review generation software.
Take advantage of our complete reviews management solution and generate more meaningful reviews in just a few clicks.
You can enter clients manually into the system or using 3rd party applications do everything in the background. You will never have to ask for reviews again because our system does t for you!
Protect Your Reputation!
The unique feedback form creates a communication channel between you and your customer, helping you to improve your products and services and build a better customer experience.
See all your reviews in one place. Get notified every time your business receives a new rating or review so you can quickly respond to any negative feedback and handle it accordingly. With our software, you'll never miss those critical customer insights again.
Responding to both positive and negative feedback shows future customers you are involven in your business and care about your sustomers.
Private Feedback
We provide a platform for your customers can choose to leave you private feedback which will be sent directly to your email. Sure, they can still go public but this give you a change to solve the issue before they take that next step.
There are several reasons why satisfied clients may forget to leave reviews:
- Busy Schedule: In the hustle and bustle of daily life, leaving a review might not be a top priority for clients, even if they had a positive experience.
- Forgetting: With numerous commitments and distractions, clients may simply forget to take the time to leave a review.
- Complexity: If the review process is complicated or time-consuming, clients may be deterred from leaving feedback, even if they intended to do so.
- Assumption of Satisfaction: Clients who assume that their satisfaction is already evident may not realize the importance of leaving a review to further support the business.
- Lack of Prompting: If businesses do not actively encourage or remind clients to leave reviews, clients may not think about it on their own.
- Technical Difficulties: Issues with review platforms or websites can hinder clients from leaving reviews, causing frustration and abandonment of the process.
Positive reviews play a pivotal role in driving business growth. When customers share their satisfaction through glowing reviews, it builds trust and credibility among potential customers. Positive reviews not only attract new customers but also foster customer loyalty, leading to increased sales, improved online reputation, and a competitive edge in the market.
Crystal
Bio2 Laser Studio
FAQ
A few of the most common questions.
The Team Plan is our QR code plan. When the client follows the QR code a landing page will appear. This landing page operates as our "review filter". If they are "happy" they are sent to select a site to leave the review. If they are not as happy (3 star or thumbs down response) they are sent to the private feedback page. The review filter is optional and may be turned off in the control panel.
The Business Plan offers a QR code and also allows you to send review request using email. The plan includes up to 1000 request per month. For an additional fee, you may be able to connect the system using Zapier to automatically add clients to the system as they checkout. You can select the sending intervals which best fit your client. For example a hair salon or restaurant my want to send the review request the same day while a DDS by want to wait a week or two so their patient has time to heal. More emails can be added if required for a nominal charge.
The Enterprise Plan includes everything in the Business Plan plus SMS/Text. You can text clients a review request. We offer 3 options depending on your volume. The $68 option includes 300 text, The $88 option includes 600 text and the $98 option includes 1000 text and a total of 1500 email request. Additional text and emails can be purchased if needed.
The additional text or emails can be purchased as a one time buy or as a monthly add on.
All plans include "Review Monitoring"! This allows you to see when reviews are left on a variety of platforms, if if you don't include them within your review list. Google and others that offer an API allows you to monitor and respond to both positive and negative reviews from within the platform. This means you never have to give out sensitive GMB profile passwords so employees can respond to reviews. They can do it from within the platform.